Privacy Policy

Last updated: 10 September 2025

Our Commitment to Privacy

At Muse, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information when you use our app to connect with fellow music lovers.

Information We Collect

Music Profile Data

  • Your favorite artists, songs, and genres
  • Music quiz responses and preferences
  • Event attendance history
  • Music taste tags you select

Account Information

  • Name and username
  • Email address
  • Age (must be 18+)
  • Location (for event discovery)
  • Profile photos you upload

Usage Data

  • App interactions and features used
  • Chat room participation
  • Connection requests and matches
  • Event RSVPs and meetup history

How We Use Your Information

  • To match you with people who share your music taste
  • To recommend relevant events and concerts in your area
  • To facilitate chat rooms and group meetups
  • To improve our matching algorithm
  • To ensure platform safety and prevent abuse
  • To send you important updates about the app

Information Sharing

We never sell your personal data. We share information only in these circumstances:

  • With your consent: When you explicitly agree to share
  • With other users: Your music profile is visible to matches
  • For safety: To prevent harm or illegal activities
  • Legal requirements: When required by law

Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits. Your password is hashed and never stored in plain text.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and data
  • Export your data
  • Opt-out of marketing communications
  • Restrict processing of your data

Cookies & Tracking

We use cookies and similar technologies to improve your experience, analyze usage patterns, and remember your preferences. You can manage cookie preferences in your browser settings.

Children's Privacy

Muse is for users 18 and older. We do not knowingly collect information from anyone under 18. If we discover underage users, we will delete their accounts and data.

Changes to This Policy

We may update this policy occasionally. We'll notify you of significant changes through the app or email. Continued use after changes means you accept the updated policy.

Contact Us

Questions about privacy? We're here to help:

Email: privacy@findmuse.app
Support: Contact Form
Address: Melbourne, VIC, Australia